Return & Refund Policy
5. Returns will only be processed if:
6. Change of mind would not be considered as valid return reason.
7. Items marked as “non-returnable” on the product page cannot be returned.
8. Plants, Seeds, and Other Plant Products that are damaged by pests, weed eaters, chemicals, inadequate drainage, soil conditions, neglect or acts of nature, and including seeds that did not grow into new plants will not be covered by this Policy.
9. Refund of Payment: Subject to the terms and conditions in this Return & Refund Policy and the Terms & Conditions of Sale, the buyer can request for a refund for his returned items as long as the request is within the return coverage, and;
10. Product Warranty. If a return was initiated beyond the return coverage but within the warranty period displayed on the product page, an email will be sent to your email address after a return request has been submitted.
11. Replacement: Subject to the terms and conditions in this Return & Refund Policy and the Terms & Conditions of Sale, a customer-client may request for a replacement of such products. Such request shall be irrevocable upon notification of the request to us. Upon repair, replacement or refund being made, the customer-client shall have no further claim against us. When provided replacement products or given a refund, the non-conforming products or parts thereof shall become our property and upon request such products or parts thereof should be shipped back to us.
12. Give us 7 days to process your return request and we will give you a call or send you an email within this period.